Datenschutzerklärung

 

BACK ON TRACK® ́S DATENSCHUTZERKLÄRUNG

Zuletzt aktualisiert am 01. September 2017

Wir bei BACK ON TRACK® respektieren deine Privatsphäre. Diese Datenschutzerklärung (die „Erklärung“) beschreibt, auf welche Art und Weise wir („wir“, „BACK ON TRACK®“ oder „uns“) deine personenbezogenen Daten erheben und wie wir damit umgehen, im Einklang mit unserem Bestreben, dir ein zufriedenstellendes und hilfreiches Einkaufserlebnis zu bieten.

BACK ON TRACK® ist sich darüber bewusst, dass dir die Verwendung und Weitergabe deiner personenbezogenen Daten am Herzen liegt, und wir nehmen den Schutz deiner Daten ernst.

Diese Richtlinie gilt für alle unsere Interaktionen mit dir, bei denen wir personenbezogene Daten (wie unten beschrieben) erheben, sei es persönlich in unseren Geschäften oder durch deine Nutzung der Website backontrack.com sowie von Co-Branding-Versionen der Website, die unter URLs zu finden sind, die auf den Domainnamen backontrack.com verweisen (die „Website“ oder „Seite“). Da wir bestimmte Arten von Informationen über unsere Nutzer erfassen, möchten wir, dass du verstehen kannst, welche Informationen wir erheben, wie wir sie erheben, wie diese Informationen verwendet werden, wie du diese Informationen einsehen kannst und wie du die Weitergabe dieser Informationen durch uns kontrollieren kannst.

Durch den Besuch unserer Website, die Nutzung unserer Dienste, den Kauf von Produkten auf unserer Website, das Veröffentlichen von Beiträgen in unseren Foren oder Chatrooms und das Einreichen sonstiger Inhalte auf unserer Website sowie durch die Bereitstellung personenbezogener Daten (wie nachstehend beschrieben) erklärst du dich mit den in der jeweils aktuellen Datenschutzerklärung und unseren Allgemeinen Geschäftsbedingungen dargelegten Praktiken und Richtlinien einverstanden. Du solltest diese Richtlinie jedes Mal überprüfen, wenn du uns personenbezogene Daten zur Verfügung stellst, um dich zu vergewissern, dass du damit einverstanden bist. Wenn du mit dieser Richtlinie nicht einverstanden bist, stelle uns bitte keine personenbezogenen Daten zur Verfügung und nutze unsere Website nicht.

1. WER IST BACK ON TRACK®?

Im Sinne dieser Richtlinie bezeichnet „BACK ON TRACK®“ die BACK ON TRACK® BENELUX BV und umfasst unsere Muttergesellschaft Diomed AB sowie alle mit ihr verbundenen Unternehmen. Zu „BACK ON TRACK®“ gehören außerdem alle verbundenen Unternehmen oder Tochtergesellschaften der oben genannten Unternehmen sowie deren jeweilige Rechtsnachfolger und Abtretungsempfänger.

2. WAS SIND PERSONENBEZOGENE DATEN?

Personenbezogene Daten sind Informationen, die sich konkret auf eine bestimmte Person beziehen und in beliebiger Form erfasst werden. Zu den personenbezogenen Daten zählen unter anderem Alter, Einkommen, Geburtsdatum, E-Mail- und Postanschriften, Telefonnummern sowie Finanzdaten.

3. WIE WERDEN DIE PERSONENBEZOGENEN DATEN GESAMMELT?

Personenbezogene Daten können an unseren Messeständen erhoben werden. Sie können auch online erhoben werden, wenn du dich freiwillig bei uns registrieren oder dein bestehendes Profil bei uns aktualisieren lässt, Kataloge, Newsletter oder E-Mails erhalten, Kommunikationsdienste nutzen, an Umfragen teilnehmen, an Gewinnspielen oder anderen Werbeaktionen teilnehmen sowie wenn du Beiträge in unseren Foren oder Chatrooms veröffentlichst oder sonstige Beiträge auf unserer Website hinterlässt. Wir können personenbezogene Daten auch von Dritten erheben, denen du diese
zur Verfügung gestellt hast.

If you choose to send an e-mail from our Site to a friend, we will also collect your friend's name and e-mail address. Your friend’s information is only used to send the forwarding e-mail and is not saved in our customer or marketing databases. Our Site is intended for use by adults. We do not knowingly collect any Personal Information from children under the age of 13. Those under the age of 13 should not use the Site or provide BACK ON TRACK with any Personal Information.

4. PURPOSE OF COLLECTION

We use Personal Information in an effort to improve your shopping experience, to communicate with you about our products, promotions or contests, if any, to protect you and us from error and fraud, to process your requests or orders and to keep track of and analyze your purchases, transactions, shopping patterns, account activity, payment history, to assess your creditworthiness and to comply with legal requirements. We may also use this information to make offers to you, to help us target specific products to you, and to help us develop and improve our Site and tailor it to your interests. Finally, we may use the information to conduct surveys and analyses for research, statistical and product development purposes and achieve other purposes as may, from time to time, be permitted  by law.

5. CONSENT

We will collect, use or disclose your Personal Information only with your knowledge and consent, including as set out in the Policy, except where otherwise required or permitted by law. Consent may be oral or written, express or implied. Implied consent is obtained in a number of ways, including where a customer relationship already exists, express consent has previously been given, or the purpose of using the Personal Information is reasonably apparent to you.

BACK ON TRACK is part of a network of retailers offering a unique mix of products. We share your Personal Information within the BACK ON TRACK family of companies so that we can notify you about products, services, rewards and special offers you might enjoy. These notifications may be given to you by postal mail, e-mail, telephone, text message, automatic dialing-announcing device or other form of telecommunication using the contact information that you provide to us. Occasionally, we may transfer your Personal Information outside the BACK ON TRACK family of companies to trusted entities which may assist us in servicing you. When we do so, we require such entity to protect the information in a manner that is consistent with this Policy.

When we use trusted third parties to act on our behalf by performing such functions as fulfilling orders, delivering packages, processing credit card payments or providing customer service, contractual or other appropriate means are used to ensure compliance by such third parties with this Policy and all applicable privacy laws. Our disclosure of your personal information in accordance with this Policy may involve the transfer of your personal information to other countries. Personal information shall not be used or disclosed for purposes other than those for which it was collected, except as required by law. Personal information shall be retained only as long as necessary for the
fulfilment of those purposes.

Should you choose to check the option to keep details and activate “quick shopping”, you expressly authorize us to process and store the data indicated as necessary for activation and development of this functionality. The Card-Verification-Value-Code (CVV) will only be used to make able the purchase in progress, and will not be stored or processed subsequently as part of your cards data. Giving us your consent to activate this functionality, allows your data to appear auto filled in  subsequent purchases on this website, so you will not need to enter the data in each new process, and such consent shall be valid and effective for subsequent purchases. You can change your cards data and revoke your consent for processing and storing at any time through My Account section – Cards. Your card data will be stored and transmitted according to the main standards of confidentiality and security of credit and debit cards. When using this functionality, changing your password may be requested for security reasons. Remember that the safety in use of the website also depends on proper use and conservation of certain key/passwords confidential.You may change or withdraw your consent at any time, on reasonable notice, subject to legal or contractual restrictions. We will inform you of the implications of doing so. To amend your consent, refer to the Contacting Us section below.

6. LIMITING USE, DISCLOSURE AND RETENTION

Personal Information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required or permitted by law. It will be retained only as long as necessary for those purposes or as required by law. Where we transfer your Personal Information, we will ensure that it is held in a similar manner and
under policies similar to this Policy.

7. ACCURACY

We will keep your Personal Information as accurate, complete and up-to-date as necessary and reasonably possible for the purposes for which it is to be used. You may request access to any Personal Information we have on record in order to review and amend the information, as appropriate. In circumstances where your Personal Information has been provided by a third party, we will refer you to that party (e.g. credit bureaus).

8. SAFEGUARDS AND ACCOUNTABILITY

We will protect Personal Information by security safeguards appropriate to the sensitivity of the information, including through the use of the following measures: (i) physical security measures, such as restricted access facilities and appropriate disposal of Personal Information; and (ii) electronic security measures, such as password protection, for accessing computerized Personal Information. We are responsible for Personal Information under our control, including any Personal Information that is transferred to third parties for processing, storage or other purposes.

When we use trusted third parties to act on our behalf by performing such functions as fulfilling orders, delivering packages, processing credit card payments or providing customer service, contractual or other appropriate means are used to ensure compliance by such third parties with this Policy and all applicable privacy laws.

We cannot be responsible for any Personal Information you share or post on our message boards, chat rooms or by way of other submissions to the public spaces of our Site. These are public areas and may be consulted or viewed by anyone visiting these sections of our Site and, as such, fall outside this Policy.

9. OPENNESS AND INDIVIDUAL ACCESS

This Policy and any related information are available at all times on our Site, www.backontrack.com
under Privacy Policy, or on request.Upon request, we will inform you of the existence, use and disclosure of Personal Information
relating to you, and give you access to that information. You have the right to challenge the accuracy and completeness of your information and have it amended as appropriate. 

10. CONTACTING US

For anything to do with this Policy, including questions, comments or withdrawing of consent, please contact us as follows:

E-mail: webinfo@backontrack.com

Back on Track Benelux B.V.

De Kempen 19

6021 PZ Budel, The Netherlands

We will inform individuals who make enquiries or lodge complaints about our enquiry or complaint procedures, as applicable. If a complaint is found to be justified, we will take appropriate measures, including, if necessary, amending our policies and practices.

11. ASSIGNMENT

You consent to the transfer of your Personal Information to a third party acquirer of BACK ON TRACK ́s business.

12. COOKIES AND WEB BEACONS

Cookies are small text files which embed themselves on your hard drive from some of the Site’s pages. Cookies are harmless in the sense that they cannot extract any information from your hard drive, over which you have complete control. We use cookies to determine site traffic, convey useful information about your interests, and to personalize any future visits you make to the Site. Cookies do not systematically provide us with any personal information about you, and you can opt to stop receiving cookies at any time by simply modifying your browser’s configuration.

We also use Web beacons which are small strings of code that are placed in a website page or in an e-mail message. They are sometimes called "clear GIFs" (Graphics Interchange Format) or "pixel tags." When you visit a particular page, web beacons notify us of your visit. Since web beacons are used in combination with cookies, if you disable cookies the web beacons will only detect an anonymous Site visit. When used in an e-mail, web beacons enable us to know whether you have received the e-mail.

13. LINKS TO OTHER SITES

Our Site may contain links to sites other than our own or outside the BACK ON TRACK family of companies. Those sites may have their own privacy policy, or no privacy policy at all. We are not responsible for those sites, and we provide these links solely for the convenience of visitors to our Site. These sites may send their own cookies to you and may collect information and use it in a way inconsistent with this Policy. We encourage you to review the privacy policies and terms of use of any third-party sites or services before providing any of them with any of your Personal Information. We do not control the content that appears on these sites or take any responsibility for their content, nor should it be implied that we endorse or otherwise recommend such sites or their products or services offered.